INDICATOR TEXT ON THE PROTECTION AND PROCESSING OF PERSONAL DATA
Data Controller
Personal Data Protection Law No. 6698 ("Law") is acting as the data controller and is responsible for the processing of personal data by Turkei Mietwagen ("Turkei mietwagen" or "Company") The protection of your data is of great importance.
Purposes for Processing Personal Data
Your collected personal data will be processed for the following purposes ("Purposes") and for the personal data specified in Articles 5 and 6 of the Law, in order to enable our business units to benefit from the products and services offered by Turkei Mietwagen and to carry out the relevant business processes; to carry out the necessary work for the realization of the commercial activities carried out by our Company and the related business processes; and to ensure the legal, technical, and commercial-occupational security of our Company and the relevant persons who have a business relationship with our Company. Data may be processed in accordance with the data processing conditions:
- Ensuring your use of our daily or monthly car rental service and taking reservations or fulfilling cancellation requests within this scope,
- Concluding and executing rental agreements,
- Creating, monitoring, or canceling memberships,
- Providing post-car rental support services,
- Executing accounting and finance processes,
- Performing financial risk assessments for customers,
- Receiving, evaluating, and finalizing your requests, complaints, and suggestions by our company,
- Planning and executing customer relationship management processes,
- Conducting surveys to gather information on diversifying and improving the products/services offered,
- Following and conducting legal affairs,
- Service-related activities monitoring,
- Fulfilling official institution requests,
- Executing information security processes,
- Performing audit and ethics activities,
- Customer satisfaction and Planning and executing corporate communication activities,
- Implementing sweepstakes, campaigns, contests, promotions, or advertising activities,
- Providing additional benefits to loyalty program members,
- If you have given your consent, the products and services offered by Turkei Mietwagen will be customized to your tastes, usage habits, and needs. and sending advertisements, promotions, campaigns and similar commercial electronic messages to your contact information.
To Whom and For What Purposes Can Processed Personal Data Be Transferred
Your collected personal data may be transferred to our business/solution partners, suppliers, legally authorized public institutions, and legally authorized private persons in line with the personal data processing conditions and purposes specified in Article 8 of the Law in order to achieve the purposes. You can access detailed information about the parties to whom your personal data is transferred in the Policy (Cookie Policy).
If you give your explicit consent, your identity, contact, customer transaction, financial, and marketing data; Receiving reservations for daily or monthly car rental services, concluding and executing rental agreements, receiving and fulfilling cancellation requests, monitoring service-related activities and providing additional benefits to loyalty program members and creating, monitoring or canceling memberships; If you give your explicit consent, your identity, contact information, user preferences, customer transaction, financial and marketing data may be shared with data processors residing abroad for the purposes of monitoring and organizing service-related activities, performing performance measurements, calculating Turkei Mietwagen's license fees and carrying out financial transactions, reporting reservation requests and cancellations, membership creation, monitoring and cancellations, and loyalty program activities, ensuring product/service development, carrying out all written and verbal communication activities, providing car rental services if you wish to benefit from services abroad, and carrying out membership activities, in accordance with the personal data processing conditions stipulated in Article 9 of the Law. Turkei Mietwagen ... (Netgsm) within the framework of the personal data processing conditions specified in Article 9 of the Law.
Method and Legal Reason for Collecting Personal Data
Your personal data will be collected electronically by Turkei Mietwagen if you contact our Company within the scope of providing our car rental services, through our website, mobile applications, social media accounts, and email; Personal data is collected in physical environments through cargo/mail, fax, and face-to-face meetings, based on the legal grounds specified in Articles 5 and 6 of the Law and presented below.
Provided that it is directly related to the establishment or performance of a contract, the processing of personal data belonging to the parties to the contract is necessary:
- To ensure your use of our daily or monthly car rental service and to take reservations or fulfill cancellation requests within this scope,
- Conclusion and execution of rental agreements,
- Creation, monitoring, or cancellation of memberships for Turkei Mietwagen's car rental services,
- Provision of after-sales support services,
- Loyalty Providing additional benefits to program members,
Based on the legal ground that it is necessary for our company to fulfill its legal obligations:
- To fulfill requests from official institutions,
Based on the legal ground that data processing is necessary for the establishment, exercise, or protection of a right:
- Turkei Mietwagen receiving, evaluating, and finalizing your requests, complaints, and suggestions,
Based on the legal ground that data processing is necessary for the legitimate interests of the data controller, provided that it does not prejudice the fundamental rights and freedoms of the data subject:
- Performing accounting and finance processes,
- Performing financial risk assessments of customers,
- Planning and executing customer relationship management processes,
- Following and conducting legal affairs,
- Executing information security processes,
- Performing audit and ethics activities,
- Monitoring services-related activities,
- Planning and executing customer satisfaction and corporate communication activities,
- Conducting sweepstakes, campaigns, contests, promotional, or advertising activities,
Giving your explicit consent In case of:
- Your identity, contact, customer, customer transaction, marketing, vehicle and insurance information will be processed for the purpose of customizing the products and services offered by Turkei Mietwagen according to your preferences, usage habits and needs, and to send advertisements, promotions, campaigns and similar commercial electronic messages to your contact information.
- Your identity, contact, financial and usage habits data will be processed for the purpose of customizing the products and services offered by Turkei Mietwagen according to your preferences, usage habits and needs, and to send you advertising, promotions, campaigns and similar commercial electronic messages ... We share your contact information with WebInStats, Mutlucell, and Netgsm to offer you products and services customized to your preferences, usage habits, and needs, and to send you advertisements, promotions, campaigns, and similar commercial electronic messages.
Rights of the Data Subject Listed in Article 11 of the Law
We hereby inform you that, as the data subject, you have the following rights pursuant to Article 11 of the Law:
- To learn whether personal data is being processed,
- To request information about personal data if it has been processed,
- To learn the purpose of processing personal data and whether it is being used in accordance with its intended purpose,
- To learn the third parties to whom personal data is transferred, domestically or abroad,
- To request correction of personal data if it is processed incompletely or incorrectly and to request notification of the action taken in this context to third parties to whom personal data has been transferred,
- To request the deletion or destruction of personal data if the reasons requiring processing are no longer necessary, despite the data being processed in accordance with the law and other relevant legal provisions, and to request that the process be notified to third parties to whom the personal data has been transferred.
- To object to the analysis of processed data exclusively through automated systems leading to a detrimental result.
- To suffer damage due to the unlawful processing of personal data. You have the right to demand compensation for the damage.
You can submit your applications regarding your rights listed above to our company by filling out the Data Owner Application Form, which you can access at www.turkeimietwagen.com. Depending on the nature of your request, your applications will be finalized free of charge as soon as possible and within thirty days at the latest; however, if the process requires an additional cost, you may be charged a fee according to the tariff determined by the Personal Data Protection Board.